Extending ECM with Quality Factors to Investigate Continuance Intention to Use E-learning

Widiantoro, Albertus Dwiyoga and Harnadi, Bernardinus Extending ECM with Quality Factors to Investigate Continuance Intention to Use E-learning. ieee explore. ISSN Electronic ISBN: 978-1-5386-3947-4 Print on Demand(PoD) ISBN: 978-1-5386-3948-1

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Abstract

Abstract—This paper has purpose to investigate the impact of quality factors on satisfaction and continuing intention in using e-learning system. The study employs expectation– confirmation model (ECM) to express the effect of Information Quality, System Quality, Service Quality on Confirmation and Satisfaction and adds Perceived Usefulness and Self efficacy to reveal their effect on Satisfaction. The proposed model was tested using 325 respondents. They are young people that live in digital native culture. The analysis of data was carried out in two stages, the first stage is validity and reliability checking to perform correlation analysis of variables when pass the checking. The second stage, the causal effects of variables are examined using Structural Equation Modelling (SEM) using Partial Least Square (PLS). The findings of the study reveal quality factors as the determining factors for the confirmation of the satisfying and using e-learning continually. The confirmation also was determined by the perceived usefulness of the system and the self-efficacy in using the system. The findings disclose the quality of e-learning system is prominent factor on continuance intention to use the system.

Item Type:	Article
Subjects:	000 Computer Science, Information and General Works
Depositing User:	Mr Albertus Dwiyoga Widiantoro
Date Deposited:	06 Jan 2023 14:15
Last Modified:	23 Mar 2023 05:10
URI:	http://repository.unika.ac.id/id/eprint/30504

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