Items where Author is "PRASETYA, SULASTRI"

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PRASETYA, SULASTRI (2004) PENILAIAN KUALITAS LAYANAN JASA PADA BANK LIPPO KANTOR KAS UNIKA CABANG SEMARANG DILIHAT DARI SUDUT PANDANG NASABAH. Other thesis, Fakultas Ekonomi Dan Bisnis, UNIKA Soegijapranata.

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