MULYO, LIOE FENDY (2015) ANALISIS PENGARUH KUALITAS LAYANAN (TANGIBLE, EMPATHY, RELIABILITY, RESPONSIVENESS, DAN ASSURANCE) TERHADAP KEPUASAN PELANGGAN. Other thesis, Prodi Manajemen Unika Soegijapranata Semarang.
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Abstract
TIDAK ADA
| Item Type: | Thesis (Other) |
|---|---|
| Subjects: | 600 Technology (Applied sciences) > 650 Management > 658 Management > Consumer Satisfication |
| Divisions: | Faculty of Economics and Business > Department of Management |
| Depositing User: | Mrs. Rini Yastuti |
| Date Deposited: | 14 Jan 2016 07:33 |
| Last Modified: | 21 Aug 2023 01:48 |
| URI: | http://repository.unika.ac.id/id/eprint/7394 |
| Keywords: | UNSPECIFIED |
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