Investigating Fintech Service Adoption using Extended-ECM

Harnadi, Bernardinus and Widiantoro, Albertus Dwiyoga and Prasetya, FX Hendra (2022) Investigating Fintech Service Adoption using Extended-ECM. SISFORMA, 9 (1). pp. 18-25. ISSN 2355-8253

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Abstract

This paper aims to investigate the Fintech Service Acceptance on Student in Indonesia. The investigating of the acceptance employs extended-ECM to reveal the student’s perception of usefulness, confirmation, and satisfaction in using fintech service. The extend of Expectation–confirmation model (ECM) using technological self-efficacy (TSE) and perceived ease of use is used in this research to investigate the adoption study in fintech area. This research also adds trust factor to fit up the investigation in the area. The 302 questionnaires from respondents are tested using SmartPLS to point significantly factors in the proposed model. The results reveal that the factors in ECM and trust are most powerful in fintech service acceptance study. The interesting result came from TSE as a predicted factor for confirmation and perceived ease of use and not for perceived usefulness. The results have recommendation to developer of fintech application. They must aware to technological self-efficacy of users.

Item Type:	Article
Subjects:	000 Computer Science, Information and General Works
Divisions:	Faculty of Computer Science > Department of Information Systems
Depositing User:	Mr Albertus Dwiyoga Widiantoro
Date Deposited:	06 Jan 2023 14:15
Last Modified:	18 Jan 2023 11:09
URI:	http://repository.unika.ac.id/id/eprint/30498

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