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RETNAWATI, BERTA BEKTI and Nuryakin, Nuryakin (2016) Developing Salesperson Performance: The Role of Customer Encountering Competence Portfolio, Relational Capital and Service Excellent Customer Heterogeneity. Developing Salesperson Performance: The Role of Customer Encountering Competence Portfolio, Relational Capital and Service Excellent Customer Heterogeneity, 6 (4). pp. 891-897. ISSN 2146-4405
Nuryakin, Nuryakin and Retnawati, Berta Bekti Using Technological Relational Capabilities to Investigate Marketing Performance in International Wooden Market. Using Technological Relational Capabilities to Investigate Marketing Performance in International Wooden Market, 19 (7 (A)). pp. 2555-2563. ISSN 2555-2563.