Adisubroto, Ariyanto (2011) QUEUE SYSTEM FOR BANK CUSTOMER SERVICE USING WEB. Other thesis, Fakultas Ilmu Komputer, UNIKA Soegijapranata.

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Abstract

This time, there is a conventional method to queuing to meet the customer services in bank. People take the number from machine, then wait until the machine call his number. After that, the customer services must ask the name of the customer. This is the conventional method. Now, I try to make a program that not conventional like most bank. My project title is Queue System for Bank Customer Service Using Web. So, it uses web page to open it. There is some program in my project. First, customers came to the bank and fill their name in the computer. Then, the server processes their data and gives their number to queue. My project using FIFO ( First In First Out ) data structure, so the customer who came first will get smaller number, and will serve first. In my project, I use text file to save and load customer’s data. So the program will automatically read and write the text files. Then, in customer service computer, it will display the name of the customer that meets her. Then, the customer services call the customer that display in their monitor using microphone. So, in my project, there will no longer conventional method of queuing system to meet the customer service in bank. Because I use html code and C language, so this program only can be opened on web page using localhost. This project could be a revolutionary system to the queue system in bank.

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