SARASWATI, DIAN KURNIA (2008) THE ROLES OF CUSTOMER SERVICE REPRESENTATIVES IN HANDLING CUSTOMERS' COMPLAINTS AT PLASA TELKOM PAHLAWAN, SEMARANG. Other thesis, Prodi Sastra Inggris Unika Soegijapranata.
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Abstract
TIDAK ADA
| Item Type: | Thesis (Other) |
|---|---|
| Subjects: | 800 Literature > 820 English and Old English literatures |
| Divisions: | Faculty of Language and Art > Department of English Literature |
| Depositing User: | Mrs. Frederika Kristin |
| Date Deposited: | 09 Nov 2015 00:36 |
| Last Modified: | 09 Nov 2015 00:36 |
| URI: | http://repository.unika.ac.id/id/eprint/5888 |
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