NEEDS ANALYSIS OF ENGLISH SKILLS FOR FRONT LINE OFFICERS AT NOVOTEL HOTEL

ARTIRENGGONINGSIH, KEN ARIH (2009) NEEDS ANALYSIS OF ENGLISH SKILLS FOR FRONT LINE OFFICERS AT NOVOTEL HOTEL. Other thesis, Prodi Sastra Inggris Unika Soegijapranata.

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Abstract

The rapid development in English language, especially in the globalization era causes the emergence of the needs of English in many aspects of life and profession. The needs analysis was conducted twenty front line officers at Novotel Hotel. There are some purposes in doing this research. Firstly, to know whether the front line officers at Novotel Hotel need to or do not need to improve their English. Secondly, to find out the English skills which are needed to improve by the front line officers at Novotel Hotel. The investigation is conducted by distributing questionnaire. The analysis is...

Item Type: Thesis (Other)
Subjects: 800 Literature > 820 English and Old English literatures
Divisions: Faculty of Language and Art > Department of English Literature
Depositing User: Mrs. Frederika Kristin
Date Deposited: 05 Nov 2015 03:15
Last Modified: 05 Nov 2015 03:15
URI: http://repository.unika.ac.id/id/eprint/5832

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