Wibhowo, Christine and Sanjaya, Ridwan E-Learning Design for Psychologists to Implement Chatbots for Clients with Borderline Personality Disorder. 2022 12th International Conference on Information Technology in Medicine and Education. ISSN 979-8-3503-1015-3

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Abstract

Individuals who meet the criteria for disorders must therefore be assisted in order to maintain their mental health. Borderline personality disorder (BPD) is a personality disorder that can be present in many cultures. This research has a target to design e-learning for psychologist for implementing the chatbot for clients with borderline personality. Since everything can now be done using the internet, psychologists can learn how to counsel clients with BPD using e-learning. The study employed the observation, interview, and focus group discussion methods (FGD). Observations and interviews with psychologists were conducted during the diagnosis and counseling process. A focus group discussion (FGD) with seven participants who scored above 70 on the BPD-scale was held in order to implement a chatbot for clients with BPD. After compiling the questions and answers, a chatbot is created for clients with BPD to use. Three psychologists reported that the chatbot assisted them since when they did not meet with the psychologist, BPD clients could communicate with the chatbot. E-learning designed for psychologists to implement chatbots for clients with borderline personality disorder can help psychologists assist BPD clients more easily.

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