WIDJAJA, C. RICKY ARNANTIO (2003) LOYALITAS PELANGGAN KLUB ARENA HOTEL CIPUTRA SEMARANG DITINJAU DARI PERSEPSI TERHADAP MUTU PELAYANAN PETUGAS FRONT LINER. Other thesis, Prodi Psikologi Unika Soegijapranata Semarang.
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Abstract
TIDAK ADA
| Item Type: | Thesis (Other) |
|---|---|
| Subjects: | 600 Technology (Applied sciences) > 650 Management > 658 Management > Executive management > Total Quality Management |
| Divisions: | Faculty of Psychology > Department of Psychology |
| Depositing User: | Mrs Christiana Sundari |
| Date Deposited: | 14 Jul 2016 08:20 |
| Last Modified: | 14 Jul 2016 08:20 |
| URI: | http://repository.unika.ac.id/id/eprint/10451 |
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