PRANOTO, HADIAN (2002) ANALISIS KUALITAS JASA (SERVQUAL) PADA PERUSAHAAN ASTRO CAFE SEMARANG. Other thesis, Prodi Manajemen Unika Soegijapranata.
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Item Type: | Thesis (Other) |
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Subjects: | 600 Technology (Applied sciences) > 650 Management > 658 Management > Executive management > Total Quality Management |
Divisions: | Faculty of Economics and Business > Department of Management |
Depositing User: | Mrs Christiana Sundari |
Date Deposited: | 22 Jun 2016 06:50 |
Last Modified: | 22 Jun 2016 06:50 |
URI: | http://repository.unika.ac.id/id/eprint/10166 |
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