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Items where Author is "TIRTANA, Y. RIO ANDHI"
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TIRTANA, Y. RIO ANDHI (2005) THE CUSTOMER’S SATISFACTION ON THE COMMUNICATION ABILITIES OF FRONT OFFICE STAFF AT SANTIKA HOTEL SEMARANG. Other thesis, Prodi Sastra Inggris Unika Soegijapranata.
TIRTANA, Y. RIO ANDHI (2004) THE FRONT OFFICE'S ACTIVITIES OF SANTIKA HOTEL SEMARANG. Other thesis, UNIVERSITAS KATOLIK SOEGIJAPRANATA.