Items where Author is "MULYO, LIOE FENDY"
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MULYO, LIOE FENDY (2015) ANALISIS PENGARUH KUALITAS LAYANAN (TANGIBLE, EMPATHY, RELIABILITY, RESPONSIVENESS, DAN ASSURANCE) TERHADAP KEPUASAN PELANGGAN. Other thesis, Prodi Manajemen Unika Soegijapranata Semarang.