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Items where Author is "Klavert, Irene"
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Klavert, Irene (2013) ANALISIS KEPUASAN KONSUMEN TERHADAP LAYANAN DEALER YAMAHA AGUNG (STUDI KASUS PADA YAMAHA AGUNG CABANG PENGGARON, SEMARANG). Masters thesis, Magister Manajemen Unika Soegijapranata.