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Items where Author is "HIDAYAT, ANWAR"
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Thesis
HIDAYAT, ANWAR (2007) ANALISIS FAKTOR-FAKTOR KUALITAS PELAYANAN DAN KEPUASAN NASABAH PADA BANK PEMERINTAH DAN BANK SWASTA DENGAN METODE GREY RELATION ANALYSIS. Masters thesis, PROGDI MAGISTER SAINS MANAJEMEN SOEGIJAPRANATA.