Wijayanto, Indra Dwi (2010) ANALISIS KUALITAS PELAYANAN KOPERASI KARYAWAN PT PLN (PERSERO) CABANG SEMARANG. Other thesis, Prodi Manajemen Unika Soegijpranata.
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Abstract
Koperasi Karyawan PT. PLN (Persero) Cabang Semarang merupakan badan usaha yang bergerak dibidang jasa yang memiliki unit usaha simpan pinjam, unit usaha toko, unit usaha jasa dan PT MEGAWATT JAYA. Maju-mundurnya suatu koperasi sangat dipengaruhi oleh kualitas pelayanan dan kebijakan yang diberikan oleh koperasi tersebut. Dengan kata lain, berkembang atau tidaknya suatu koperasi sangat tergantung dari kualitas pelayanannya.
| Item Type: | Thesis (Other) |
|---|---|
| Subjects: | 600 Technology (Applied sciences) > 650 Management > 658 Management > Marketing Management |
| Divisions: | Faculty of Economics and Business > Department of Management |
| Depositing User: | Mrs Ratnasasi Wijayanti |
| Date Deposited: | 12 Apr 2016 09:19 |
| Last Modified: | 12 Apr 2016 09:19 |
| URI: | http://repository.unika.ac.id/id/eprint/8582 |
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