PENGARUH POLYCHRONICITY DAN MOTIVASI INTRINSIK TERHADAP JOB OUTCOME MANAJER PERUSAHAAN JASA DI KABUPATEN GROBOGAN

Marganingsih, Candida Septriana (2018) PENGARUH POLYCHRONICITY DAN MOTIVASI INTRINSIK TERHADAP JOB OUTCOME MANAJER PERUSAHAAN JASA DI KABUPATEN GROBOGAN. Other thesis, Unika Soegijapranata Semarang.

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Abstract

This study aims to determine the effect of polychronicity and intrinsic motivation on work family conflict and service recovery performance. This research is made because the nature of the industry now requires a manager to engage in a number of tasks in providing the service of the organization. This research is a replication of previous research Daskin et al. (2016). Daskin et al. (2016) conducted research on frontline employees at the hotel and noted that the limitations of his research were the lack of generalized research-only research spheres that suggested researching in another service companies. This study uses primary data by distributing questionnaires to service company managers that have relation with customers in Grobogan District. A sample consist of 49 service companies in Grobogan District. Analysis of data calculation by using SPSS software. The results showed that polychronicity and intrinsic motivation influenced work family conflict and service recovery performance. Keywords: Grobogan district, intrinsic motivation, polychronicity, service performance recovery, work-family conflict

Item Type: Thesis (Other)
Subjects: > 650 Management > 658 Management > Performance Appraisal
Divisions: Faculty of Economics and Business > Department of Accounting
Depositing User: Mr Lucius Oentoeng
Date Deposited: 19 Nov 2018 04:46
Last Modified: 19 Nov 2018 04:46
URI: http://repository.unika.ac.id/id/eprint/17372

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