A STUDY OF APOLOGY STRATEGIES AMONG THE FACULTY OF LANGUAGE AND ARTS’ STUDENTS

Sugiarto, Yohanes Ardian (2017) A STUDY OF APOLOGY STRATEGIES AMONG THE FACULTY OF LANGUAGE AND ARTS’ STUDENTS. Other thesis, Unika Soegijapranata Semarang.

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Abstract

In social life, there is time when people make mistakes either intentionally or not. There are five apology strategies which can be applied when people make mistakes. Those are Opting Out, Evasive Strategies, Indirect Apologies, Direct Apologies, and Remedial Support. This research used qualitative method by asking the participants to fill the questionnaires which were compiled based on Discourse Completion Task. In the questionnaire, the writer gave the context and required the participants to response as if they were under the situation. The participants were students of 2014 academic year at the Faculty of Language and Arts Soegijapranata Catholic University. There were two results which could be concluded by the writer. The first result related to the inquiry of which primary strategy would be used by the participants. It could be inferred that Direct Apologies were used as the main strategy as it got the highest percentage in almost all situations. Meanwhile, the second result was related to the difference between male and female‟s responses under the given situations listed in the questionnaire. It was noted that there were almost no difference in applying apology strategies.

Item Type: Thesis (Other)
Subjects: 100 Philosophy and Psychology > 150 Psychology > Learning
Divisions: Faculty of Language and Art
Depositing User: Mrs Christiana Sundari
Date Deposited: 21 Dec 2017 07:13
Last Modified: 21 Dec 2017 07:13
URI: http://repository.unika.ac.id/id/eprint/15510

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